Cancellation, Deferment Policy and Fees
Course bookings may be cancelled by contacting us on [email protected] A £35 administration fee applies to all cancellations, refunds and deferments.
- If your booking is cancelled or deferred more than 6 calendar weeks prior to the original course start date, no additional fee applies on top of the administration fee
- If your booking is cancelled or deferred 3-6 calendar weeks prior to the original course start date, 50% of the course fee will be retained in addition to the administration fee
- If your booking is cancelled or deferred less than 3 calendar weeks prior to the original course start date, 100% of the course fee will be retained in addition to the administration fee
Unless the course or event is cancelled by the Ear Care Academy, no refunds or transfers will be granted for failure to attend because of reasons beyond the Ear Care Academy’s control. This includes: weather conditions, natural disasters, pandemics, strikes, transportation, illness, childcare, etc. However, substitute delegates will be accepted. Please e-mail us any name changes before the event begins.
Ear Care Academy reserves the right to defer/re-arrange courses if deemed necessary due to cancellation reasons beyond Ear Care Academy’s control. In such circumstances, the above cancellation terms apply with respect to the originally booked course date. The administrative fee applies to all refunds.
By booking your course place and paying online, you are accepting that the full course payment is being taken immediately and not at a later date.
By booking and paying for the course, you are accepting these conditions.
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